NOW OFFERING CLASSES ON BOTH THE EAST & WEST COASTS!

PARTICIPANTS RESPOND IN
THEIR OWN WORDS:

Attendees of ON-SITE™ UNIVERSITY sessions responded with excitement and enthusiasm. The following is just a sampling of what they thought of the course...

Q. What portion of the overall training and marketing seminar helped you the most?

Robert & Dana Fularz, Kensington Interiors: Instruction of cleaning of new products and spot cleaning.
Lydia & Gary Cress, Custom Drapery Plus: Learning Luminette® cleaning and spot cleaning information.
Joe Rosa, Polo Cleaners: Hands-on training was the most important.
Donna LaRosa, Centsible Decor: Using the machine with the support of the On-Site™ University, it made this so much less intimidating. In marketing, I had no idea how many places the On-Site™ cleaning can be used.
Jerrilynn Reppert, BCU Service: Letting people know you can clean more than window treatments. The pricing of the jobs.
Cindy & Eric Ramacciotti, Essential FabriCare: The actual cleaning of the blinds. Having no experience, we really needed the introduction to the different types of treatments.

Q. Do you feel more confident about using your new equipment?

Lydia & Gary Cress, Custom Drapery Plus: Yes, definitely! Even though we've been doing this for 3 years, we have learned a lot of information and helpful hints.
Joe Rosa, Polo Cleaners: I feel that I can go back and start using the machine right away. I had read the book, but this is a lot different.
David Leyhue, David's WindoWorks: Absolutely - I am glad I did not have time to learn bad habits, but to see how it should be done with the least problems.
Jit Jandu, Sierra Cleaners: Before training, I was thinking of using On-Site™ in limited capacity. Now I am comfortable using it 100%.

Q. How thorough were the instructors? Did the instructors answer all of your questions to your satisfaction:

Donna LaRosa, Centsible Decor: Any questions I had prepared ahead of seminar were answered during the instruction. Jeff covered all areas.
Dynetta & Paul Brooks, Custom Care: The instructor was very good and thorough.
Daryle Cormier, CC's Designs: The instructors took their time to help you understand what and how things need to be done. They are very personable, friendly and professional!
Marlys & Jens Wiegand, Adrette Corporation: Jeff was great! Very knowledgeable. We really enjoyed the class at your facility. Thanks for this opportunity!

Q. How do you rate the training facilities?

Bob & Linda Larder, D&L Designing Windows: World class facility.
Bob & Adam Stave, Sew Clean: The training facility was very well equipped. The instruction areas and actual training areas were great!
Jens & Marlys Wiegand, Adrette Corporation: The separate areas with Hunter Douglas products to clean was excellent. We weren't expecting this!
Eric Stone, Biehl's Cleaners: Very professional. Actually doing the work was the greatest - you could ask questions and get help.

Q. Would you recommend ON-SITE™ University?

Robert & Dana Fularz, Kensington Interiors: Absolutely! Any new employees we would hire would definitely benefit from this training.
Bob & Stephanie Stave, Sew Clean: Definitely! We have been using the system for about 18 months and learned primarily from going to homes and cleaning. The University is much more effective than a training video or manual. Sessions like this should be mandatory, because having On-Site™ machines out there being used by Non-Certified people may give On-Site™ a bad reputation.